Smarter Move, O2.
O2 has created human-like Daisy, an AI ‘Granny’ to answer calls in real time from fraudsters, keeping them on the phone and away from customers for as long as possible.
With Daisy revealing how you’re not always speaking to the person you think you are, O2 is urging customers to remain vigilant, leave ‘scambaiting’ to the AI experts and report suspected fraudulent calls and texts for free to 7726
